It is insensitive at the very least. It is morally wrong for an organization to promote false information. The head office which is very far away from North America feels this will not damage the reputation of the North American operations. The heads of those two organizations once aware, beg to differ. The employee that got the call was interrupted in a busy day and sent off course only to find out it was a ghosting effort from the parent company not thinking anyone would reach out to the team and discover their practice session.