Email & text communication, is it of benefit or can it be a convoluted communication tool?

I am pretty sure all of our subscribers would agree that email and texting as a primary communication practice within organizations, has caused problems with those receiving and those sending. Further, it is a fact that both communication mediums are increasingly adding to the loss of productivity and increased cost of operations. These two communication mediums have also increased errors internally and with customers. Error levels increase for organizations with multiple offices in multiple countries or customers based internationally. The volume of . . .

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